Our Team

Our Executive Leadership

Our Team - Kevin Franklin BW Circle

Kevin Franklin

President & Chief Executive Officer

Under Kevin’s leadership, Lightserve Corporation has intensified its focus on serving its customers and communities via our distribution, project design, installation, and maintenance services. Before becoming CEO in 2016, Kevin served as the Director of Customer Facing Operations at Duke Energy. He led groups responsible for residential, commercial, and industrial energy efficiency.

Kevin earned a Bachelor of Science degree in business management and finance from North Carolina State University where he graduated as university valedictorian.

A native of North Carolina, Kevin resides in Concord, NC with his wife, Erin, two sons, Caleb and Graham, and two dogs, Sadie and Brody. In his free time, Kevin coaches two competitive youth soccer teams and enjoys playing golf and taking family trips to the beach.

Our Team - Bill Hurd BW Circle

Bill Hurd

Executive Vice President of Sales & Customer Engineering

Bill is responsible for the Sales, Customer Engineering and Marketing teams at Lightserve. He joined the lighting industry in 1987 and has an extensive background on the manufacturing and distribution sides, as well as previous ownership in another lighting company. Bill has helped transform Lightserve from a maintenance-only company into a well-diversified lighting maintenance, lighting retrofit and lighting distribution company. Lightserve is now uniquely positioned for continued growth and for the attraction of talent. Bill is driven to find innovative solutions to meet the challenges facing our customers in today’s ever-changing lighting and electrical industry.

Bill is LC, CLEP and CLMC certified. Bill received his BS in Business Administration from the University of North Carolina at Chapel Hill and later received his MBA from The University of South Carolina.

Bill lives in Charlotte with his wife Robin and has one son, Grant, who also works at Lightserve. In his free time Bill enjoys exercise, golf, tennis, church and spending time with family and friends.

Our Team - Jason Brafford BW Circle

Jason Brafford

Chief Financial Officer

As CFO of Lightserve Jason manages bank and investor relationships and is responsible for structuring acquisitions to ensure maximum financial flexibility, enabling a measured risk growth strategy.

Prior to purchasing Lightserve, Jason worked in Debt Capital Markets at Wells Fargo Securities and Fifth Third Securities from August 2005 to June 2016. While in Debt Capital Markets, Jason structured project finance credit facilities for solar construction companies, monitored a multi-billion collateralized debt security portfolio offered to large utility clients and originated, structured, and executed various fixed income securities in the Technology, Media & Telecommunications, and Industrial Growth sectors. Since 2012, Jason has made significant investments in real estate and other venture capital opportunities. Jason earned a Bachelor of Science degree in Business and Accounting from North Carolina State University.

Jason lives in Charlotte, NC with his wife Samantha and two young daughters, Eloise and London. Jason enjoys traveling with his family and occasionally playing dress up with his girls.

Our Senior Leadership

Our Team - Rick Glunt BW Circle

Rick Glunt

Vice President of IT

As Vice President of IT, Rick is responsible for the strategic alignment of technology to meet the needs of Lightserve and our customers while maintaining a stable and secure infrastructure. He is a 30-year+ veteran of the IT industry and has worked in all aspects of IT, including networking, software engineering and development. Rick has served in numerous roles over his tenure which include Programmer/Systems Analyst, IT Manager, Senior Web Developer and Senior Product Development Engineer. Rick has contributed to the IT community by co-leading the largest eCommerce solution for the Joomla CMS for 2 years, and he co-founded the Mid-Atlantic Macola Users Group.

Rick has a bachelor’s degree in Computer Science from Pennsylvania State University.

Rick grew up in south central Pennsylvania and lives with his wife, Bobbi Jo, and children, Nicholas and Joshua. Rick enjoys the outdoors and spending time at Pennsylvania’s lakes and mountains.

Our Team - image001

Grant Hurd

Vice President of Strategic Initiatives

Grant joined Lightserve as the Director of Strategic Initiatives in 2021. Grant is responsible for developing and putting plans and goals into action that align with the vision, objectives, and overall strategy of the company as well as advancing the company’s short- and long-term goals. Additionally, he is responsible for facilitating and leading assigned strategic initiatives that will aid in creating efficiencies, growing revenue, and mitigating risks. Grant spent 6 years with DHG Corporate Finance and Fifth Third Securities gaining valuable experience in acquisition, divestiture, capital raising, and consulting across a range of industries, including: transportation and logistics, manufacturing, healthcare, business services, paper and packaging, and lodging and leisure.

Grant graduated magna cum laude from the University of South Carolina with a Bachelor of Science degree in International Business and Finance.

Grant grew up in Charlotte and was married in August 2021. In his free time, he enjoys spending time with his wife, traveling, and playing golf.

Our Team - Tim Macauley BW Circle

Tim Macauley

Vice President, Strategic Customer Sales

Tim is responsible for developing business with key strategic customers, with a particular focus on driving national opportunities for Lightserve. Prior to Lightserve he worked with Satco Inc to build and develop their national specification sales organization, but throughout most of his 35+ year career he held senior executive roles at OSRAM SYLVANIA (now Ledvance, LLC), a global leader in the manufacturing lighting products. While at OSRAM SYLVANIA, he led the Commercial Markets organization, which was team of National Account Managers, Commercial Engineers and Vertical Marketing Specialists charged with selling to corporate end users in the US and Canada. His prior roles at OSRAM SYLVANIA include region and district sales management and Marketing Price and Policy Operations.

Tim graduated from the University of Notre Dame with a degree in Economics & Government and completed the rigorous year-long Executive Management Program at Cornell University’s Global Management Institute (GMI).

A native Californian, Tim now lives in Greenville, SC with his wife, Debbie of 36 years. He has participated in many road races over the years and is a former track and field “All American” while at Notre Dame.

Our Team - Jodi McGrath BW Circle

Jodi McGrath

Vice President of Finance

As Vice President of Finance Jodi oversees the finance and accounting teams, including AR, AP, financial reporting, operational analytics, and sales tax. In addition to monitoring Lightserve’s financial strength and developing financial reports for the organization, she works closely with external accountants and financial institutions. Prior to joining Lightserve Jodi spent five years at McGladrey, a public accounting firm, and managed the accounting team for the largest division of a publicly traded medical supplies conglomerate. She enjoys sharing her financial and business expertise and mentoring team members to help develop the next generation of leaders.

Jodi earned a Bachelor of Science in Accounting and an MBA from Frostburg State University and is a Certified Public Accountant.

Jodi grew up in western Maryland and currently lives in northeast Ohio with her husband Eric and their two daughters. Her hobbies include reading, visiting the zoo, and spending time with her girls and Eric, as well as their extended families.

Our Team - Robyn McKenzie BW Circle

Robyn McKenzie

Vice President of Operations

As Vice President of Operations Robyn oversees the project management and managed services teams and is responsible for companywide safety programs, quality control processes and field labor deployment. She joined Illumetek (now Lightserve) in 2014 in the business development department and became an integral part of the company’s leadership team in a few short years. Prior to joining Illumetek, Robyn spent 15 years honing her logistics, operations, and quality control skills at Roadway Express/YRC. Robyn has a passion for improving operational efficiencies and strengthening strategic relationships to help create remarkable experiences for Lightserve’s customers and industry partners.

Robyn earned a Bachelor of Business Administration/Finance degree from Kent State University and is a certified Six Sigma Black Belt.

Robyn is a lifetime native of Ohio and enjoys spending her free time hiking and being outdoors. She also loves the beach, and her ideal vacation is with family near the ocean with her toes in the sand!

Our Team - Jim Pulk BW Circle

James Pulk

Vice President of Business Growth Strategies

James Pulk is the former owner and founder of Illumetek Corp. and has more than forty years of lighting and electrical experience, mostly with national multi-location clients. As VP of Business Growth Strategies at Lightserve, Jim focuses his energies on new business development.

James is a graduate of the University of Akron, where he sits on the Foundation Board and The President’s Advisory Board.

Jim and his wife Julie are involved with numerous charitable organizations. They have five adult children and four grandchildren.

Our Department Leadership

Our Team - Steve Gallagher BW Circle

Steve Gallagher

Director of Project Management

Steve is the Director of Project Management and is based in the Stow, OH office. He has been part of the Operations group for 14 years, overseeing projects ranging from large single site installations to multi-site national rollouts.

Steve earned an Associate degree in Criminal Justice Technology from the University of Akron in 1997.

Steve was raised in Akron, OH and settled in Kent, OH when he and his wife, LeAnn, were married. He and LeAnn have two children. He enjoys vacationing with his family, detailing cars, and playing golf.

Our Team - Roni Racco BW 2

Roni Racco

Director of Human Resources

Roni Racco serves as the Director of Human Resources with Lightserve Corporation and is responsible for on- and off-boarding employees, payroll, employee benefits including 401K, and many other Human Resource functions. Roni joined Illumetek Corp (now Lightserve) in 1998 and worked in Accounts Payable and Billing, eventually progressing into the position of Accounting Manager with HR duties. In 2012 she was elevated to Director of Human Resources. Prior to joining Illumetek, Roni held an accounting position with Lumberjacks Creative Building Centre and was a loan processor for Fidelity Financial Services.

Roni grew up in the “North Hill” area of Akron, Ohio. She married Vince Racco in 2002 and they have an adult daughter (Alexandra), and 2 Devon Rex cats, (Brittani and Mr. Bean). She enjoys spending time with family, boating, biking, target shooting, and vacationing at many of the gulf shore beaches in Southwest Florida.

Our Team - Doug Stoneman BW circle

Doug Stoneman

Director of Marketing and Industry Relations

As Director of Marketing and Industry Relations Doug is charged with developing the overall marketing strategy for Lightserve, managing vendor relationships, and serving as the liaison for various trade associations and industry organizations. He is a 38+ year veteran of the lighting industry, having spent 10 years with GE, 20 years with Philips (Signify) and 6 years with Voss Lighting prior to joining Lightserve. Doug served in numerous roles over that stretch of time, including sales, product manager, marketing manager and trainer. He has been a member of the Board of Directors for both NALMCO (interNational Association of Lighting Management Companies) and NAILD (National Association of Independent Lighting Distributors), and has served on the Certification, Program and Communication Committees at NALMCO.

Doug earned a Bachelor of Science in Psychology & Industrial Relations from the University of North Carolina-Chapel Hill and an MBA from University of Dallas-Graduate School of Management.

Doug grew up in Hendersonville, NC and has been married to Corinne since 1988 –they have three children (Nick, Katlyn, and Brynn). They love hiking and kayaking and hanging out with their grown children whenever they get the chance!

Our Team - Rob Williams BW Circle

Rob Williams

Director of Safety & Quality Control

As the Director of Safety & Quality Control, Rob oversees the internal technicians and external labor partners to ensure that the company’s installation standards and safety procedures are being followed and that our customers’ expectations for quality and safety are exceeded. He joined Lightserve in 2019 as a Project Manager and in two years assumed the role of Director. Prior to joining Lightserve, Rob was Self Employed for 20 years as an Electrical Contractor and specialized in lighting retrofits and LED installations.

Rob earned an Associate Degree in Occupational Science/ Electrical Construction from Hudson Valley Community College in NY in 1991.

Rob grew up in Schenectady, NY and now lives in Waxhaw, NC with his wife Dawn and their two sons. He enjoys working on cars with his sons and goes to the beach every chance the family gets.

Our Team - Christine Witte BW Circle 1

Christine Witte

Director of Electrical Infrastructure & E-mobility

As Director of Electrical Infrastructure and E-mobility Christine works with the Sales and Customer Engineering teams to develop and deploy electrical and EV (Electric Vehicle) Infrastructure projects across commercial properties. She has a passion for working with diverse stakeholders to identify creative solutions to dismantle and solve customer challenges in a rapidly changing landscape. Prior to joining Lightserve in 2021 she held leadership roles in several companies, successfully developing new business and cultivating markets for new product and service lines in multiple sectors, including the healthcare, industrial and commercial market segments. Christine is a Certified Maintenance and Reliability Professional and is active in the Society for Maintenance & Reliability Professionals.

Christine earned a Bachelor of Arts in English and Psychology from the University of Lynchburg and an MBA from Duke’s Fuqua School of Business.

Outside of work, Christine can be found exploring the outdoors and seeking new adventures with her four beautiful children – triplet daughters and a son (just one!).

Our Team - Jason Zachardy BW Circle

Jason Zachardy

Director of Customer Engineering

As the Director of Customer Engineering Jason works hand in hand with the sales and project teams throughout Lightserve. He plays a critical role in the development and execution of Lightserve’s maintenance programs and upgrade projects. Jason spent a couple of years working for Lightserve in a subcontractor capacity, and officially joined the company in 2003 where he has served in multiple roles throughout his tenure.

Jason earned a Bachelor of Arts degree in Applied History from Point Park University in Pittsburgh, PA, and played 4 years of Collegiate baseball (team captain during senior year).

Jason was born and raised in Akron, OH and returned there after college. He was married in 2004 to Katie, and his greatest joy comes from spending time with her and their daughter Zoey. They enjoy traveling to beaches and mountains, and Jason has been known to squeeze a few rounds of golf in from time to time.

Our Sales Team

National Sales Team

Our Team - J.Garton BW Circle

Justin Garton

Senior National Account Manager

Our Team - Bill Flye BW Circle 1

Bill Flye

National Account Manager

Our Team - E.McAninch BW Circle

Eddie McAninch

National Account Manager

Our Team - Jonathan Rebsamen BW

Jonathan Rebsamen

National Account Manager

Our Team - Connor Starrs BW Circle

Connor Starrs

National Account Manager

Our Team - Diane Weber BW

Diane Weber

National Account Manager

Our Team - Malcolm Weeks BW Circle

Malcolm Weeks

National Account Manager

Regional Sales Team

Our Team - J.Barnes BW Circle

Jamie Barnes

Senior Account Manager

Our Team - Bill Flye BW

Jeremy Belote

Senior Account Manager

Our Team - J.Jenkins BW Circle

Jena Jenkins

Senior Account Manager

Looking for insights or industry intel?

Check out our Resources section for case studies, industry links and more!

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