Our Culture
Our Actions reflect our Values, support our Purpose, and ignite our Vision.
Kevin Franklin
President & CEO
Our Purpose
To promote the development of our employees, provide optimal solutions for our customers, serve our communities, and build meaningful relationships by respecting and valuing people.
Our Vision
To be North America’s most trusted business partner – creating remarkable experiences and delivering innovative solutions.
Our Values & Actions IGNITE our Vision
Integrity
Foster an honest and ethical approach to decision making. Accept responsibility when we make mistakes and be quick to forgive others.
Grit
Demonstrate passion and persistence in the pursuit of long-term goals. Have the courage to overcome obstacles and manage fear of failure.
Notability
Deliver remarkable experiences and be recognized for excellence. Inspire and motivate those around us.
Innovation
Contribute to new processes and solutions. Be a listening and learning team member.
Transparency
Be consistently open and honest. Clearly communicate timely feedback to all stakeholders.
Engagement
Commit to the continual development of ourselves and each other. Understand the fundamentals of our business and take the initiative to positively impact our company.
Check out Lightserve’s Jonathan Rebsamen talking culture on Chris Allen’s Always About People podcast!
Looking for insights or industry intel?
Check out our Resources section for case studies, industry links and more!
