Commercial Lighting and Electrical Upgrades
- Dedicated project managers and customer account coordinators
- Lighting and electrical audits
- Lighting design and AutoCAD
- Material procurement and logistics
- Daily communication with onsite customer personnel
- Corporate communications as required
- Rebate administration – 100% paid to customer
- Budget tracking and reporting
- 24/7 accessibility
- Cloud-based real-time updates
- Quality control checks
- Invoicing and reporting tailored to your needs
- Warranty administration
Project Management in the Cloud
With Lightserve’s customer-accessible Account Resource Center (ARC)
ARC was built by and for Lightserve and is continuously enhanced and maintained by a dedicated team of in-house developers. Encapsulating decades of experience, ARC was designed to enable the efficient, reliable project coordination and logistical expertise our customers have come to expect by providing our account coordinators and project managers with accurate real-time information. The ultimate beneficiaries of Lightserve’s investment into continuous process improvement and ARC is our customers:
Comprehensive paperwork management
POs, work orders, invoicing – all in one system
Third-party platform integration
ARC seamlessly integrates with many different systems such as ServiceChannel, Tangoe, Corrigo and others so that you can operate in the environment you’re accustomed to
Your one-stop shop to access information on your facilities and request additional service:
- A history of project work by location that has been performed by our staff
- Photo gallery for current and completed work
- Real-time data that shows the current status of ongoing work across locations
- A schedule of planned future projects
- Submit work orders for new service
Summary dashboards, scorecards and detailed location reports – all powered by the data generated from ARC.
Up to date access to equipment, warranties, foot candle readings and site photos on high reliability servers.
Location Outlines, Project Scopes, Energy Readings, Project Budgets, Rebate and Warranty Tracking, Schedules, Maintenance
Your data is yours, and not proprietary to Lightserve.
National Coverage with a Hometown Response
Lightserve employs a blend of our own dedicated lighting crews and professionally vetted and certified local crews and electricians. With over 750 licensed electricians and technicians in service, we cover all 50 states, Puerto Rico and Canada.
From program managers to licensed electricians, we are committed to delivering the highest level of service to the companies that put us to work. We truly understand the value of a committed, thorough workforce and diligently strive to exceed our customers’ expectations.
Lightserve maintains hands-on management and collaboration at every local facility, while providing communication and reporting at the national level across your entire portfolio. Our comprehensive approach to lighting and electrical projects gives us total control over all aspects of the work, ensuring that our customers receive the highest level of products and service at the best possible pricing. Extensive standard operating procedures create the foundation to deliver every unique customer program on-time and on-budget.
We strive to earn your trust – to create remarkable experiences and deliver innovative solutions – on every job, whether a single turn-key project or a multi-site program rollout. These are not just words to Lightserve – it is a vision we are committed to achieving.
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Check out our Resources section for case studies, industry links and more!